Supported events
tip
Use the table below for events that are currently supported for the Salesforce Nonprofit Cloud. Note that planned support signals an intention but does not constitute a commitment on the side of RaiseNow to support this event in the future.
| Event | Semantics | RICE-NPC |
|---|---|---|
| raisenow.payments.payment.succeeded | A succcessful one-off or recurring payment | yes |
| raisenow.payments.payment.failed (recurring) | A failed recurring payment | yes |
| raisenow.payments.reversal.succeeded | Credit card charge back or direct debit objection | yes |
| raisenow.subscriptions.subscription.created | A RaiseNow subscription has been created (but not yet activated) | no |
| raisenow.subscriptions.subscription.activated | A RaiseNow subscription has been activated and will now be charged according to it's schedule | yes |
| raisenow.subscriptions.subscription.suspended | A RaiseNow subscription has been suspended | yes |
| raisenow.subscriptions.subscription.cancelled | A RaiseNow subscription has been cancelled | yes |
| raisenow.reconciliation.reconciliation_report.created | A RaiseNow reconciliation report has been created | planned |
| referenced_invoice_payment_collection.created | A collection of invoice payments has been created and will be matched in the CRM | planned |
| referenced_campaign_payment_collection.created | A collection of campaign payments has been created and will be transferred to the CRM | planned |
| referenced_recurring_invoice_payment_collection.created | A collection of invoices for recurring payments has been created and will be transferred to the CRM | planned |
| referenced_unmatched_payment_collection.created | A collection of payments with unknown references will be transferred to the CRM | planned |
| invoice_payment_for_identified_installment_collection.created | A collection of invoice payments for identified direct debit installements has been created and will be transferred to the CRM | planned |
| crm.configuration.changed | A RaiseNow configuration was updated in the respective CRM | yes |
| recurring_payment.reactivated | A previously lapsed, paused or closed recurring payment has ben reactivated | planned |
| crm.recurring_payment.import_requested | Request bulk import of recurring payments from the CRM to RaiseNow | planned |
| crm.recurring_payment.lapsed | Lapse a recurring payment in the CRM | planned |
| crm.bulk_import.initiated | A requested bulk import has been validated and is now being processed. | no |
| crm.payment_source.charge_requested | Execute a charge against a saved payment method in the CRM | no |
| crm.camt_file.upload_requested | Upload a camt file from the CRM to RaiseNow for processing | planned |
| crm.subscription.property_change_requested | Update properties of a recurring payment, such as the amount or payment schedule | planned |
| crm.subscription.cancellation_requested | Cancel a recurring payment in the CRM | planned |