| Online Donations | -------- | -------- |
| Payment/Donation | Real time integration for one-off and recurring payments. | yes |
| Subscription | Real time integration for recurring payments created on a touchpoint (all payments methods, including direct debit and QR Bill) | yes |
| Swiss QR Bill | Real time integration for QR Bills collected on any RaiseNow Touchpoint | yes |
| Koalect P2P | Real time integration for created Koalect projects creating community fundraising projects in OM and linking payments on this Koalect project to the corresponding records in OM | yes |
| Event Payments | Real time integration for event payments from the website defining a recipient. Examples: In memorial donation, donation for birthday as a gift, donation for a special event | yes |
| Payment Refund | Refund a payment in OM | no |
| Recurring Contract Management | -------- | -------- |
| Cancel | Cancel a Contract in OM | no |
| Up-/Downgrade | Up or downgrade the recurring amount defined on a Contract in OM. | no |
| Suspend | Pause a Contract in OM | no |
| Interval changes | Change the frequency and period on a a contract in OM | no |
| Direct Debit payment processing | Capture direct debit information on RaiseNow touchpoints with subsequent donation management in OM | yes |
| Multi-Merchant Support | -------- | -------- |
| Multi Account Setup | For complex organisations with many different regional chapters, set up one organisation in RaiseNow with multiple accounts to reflect regional chapters. Connect this organisation with your OM instance to have all accounts and their payments reflected in OM. Ownership of payments and contracts is clearly identifiable in OM. | yes |
| Multi Organisation Setup | For organisations, that leverage one OM instance to collect data from multiple RaiseNow organisations, connect all these RaiseNow organisations to the same or different OM instances. | yes |
| Simultaneous integration | -------- | -------- |
| Using two different CRMs simultaneously for verification, system integration tests or discovery. | When switching from OM to another supported CRM, you may connect your RaiseNow organisation to OM and the other CRM simultaneously. This way, you can thoroughly test all backoffice processes to ensure a seamless migration. | yes |
| Reconciliation | Reconciliation data delivery for the specified created data, as described here | yes |